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Agentic AI Exchange

Tuesday, January 27, 2026

4:00 PM – 7:30 PM

Islamabad Marriott Hotel

Agha Khan Rd, F-5/1, Islamabad

Pakistan

Arcana Info Service Provider Exchange 2026 - Live in Islamabad

Arcana Info empowers businesses with cutting-edge technology solutions, enabling organizations to thrive in an age of rapid digital transformation. Our mission is to deliver innovative IT strategies that drive operational excellence, enhance performance, and support sustainable growth.

As a global leader in technology services, we are recognized for our commitment to excellence, integrity, and customer satisfaction. Partnering with BMC Helix, we bring world-class automation, AIOps, and service management solutions to enterprises across Pakistan—helping them modernize IT operations and unlock new possibilities.

Why Attend Arcana Info × BMC Helix Event in Islamabad?

  • Gain strategic insights into BMC Helix’ innovation roadmap and future vision
  • Discuss the real-world impact of Agentic AI, BMC Helix GPT, and Service Ops transformation
  • Share challenges, opportunities, and best practices with fellow senior executives
  • Explore how to drive continuous improvement, resilience, and growth in your organization
Register Now

Venue

Experience five-star comfort at the Islamabad Marriott Hotel, located in the heart of the capital. With modern facilities, elegant event spaces, and exceptional hospitality, it offers the perfect setting for corporate gatherings. Guests can enjoy premium dining options, convenient city access, and a refined environment ideal for productive and memorable events.

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Venue

Experience five-star comfort at the Islamabad Marriott Hotel, located in the heart of the capital. With modern facilities, elegant event spaces, and exceptional hospitality, it offers the perfect setting for corporate gatherings. Guests can enjoy premium dining options, convenient city access, and a refined environment ideal for productive and memorable events.

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Agenda

Tuesday, January 27, 2026
4:00 PM
4:30 PM
4:45 PM
5:15 PM
5:30 PM
6:30 PM
7:10 PM
7:30 PM
Arrival and Registration
Welcome Note
Keynote – Reset the Economics of Enterprise IT
Break
Helix ServiceOps – Service Management & AIOps Reimagined
AI Agents Driving the Next Wave of ServiceOps
Recap & Closing
Dinner
-
Amin ul Hafeez - Arcana Info
Erdem Sahin, Sales Manager, BMC Helix
-
Omair Zaman- Director, EMEA Strategy & Transformation, BMC Helix
Haroon Ahmed, Global VP, Solution Engineering, BMC Helix
Arcana Team
-

Speakers

Amin ul Hafeez

CEO & Founder
Arcana Info

Haroon Ahmed

Vice President R&D
BMC Helix

Omair Zaman

Director, EMEA Strategy & Transformation
BMC Helix

Erdem Sahin

Regional Sales Manager
BMC Helix

Registration

About Arcana Info

We aim to be the preferred choice for employees, customers and business partners in our chosen markets and geographies. We strive to achieve this through a deeper understanding of peoples’ needs and a sincere commitment to delivering on those needs to the best of our abilities.

www.arcanainfo.com

Speaker Details

Full name

Amin ul Hafeez

Job Title

CEO & Founder

Company

Arcana Info

Speaker Bio

With 30+ years of experience leading technology-driven transformations, he has been at the forefront of delivering innovative IT solutions to enterprises in Pakistan & across the Globe. Under his leadership, Arcana has grown into a trusted partner for businesses seeking to thrive in a digital-first world.

Mr. Amin is known for his visionary approach, strategic insights, and commitment to empowering organizations through technology. He has consistently championed innovation, operational excellence, and sustainable growth in every initiative he undertakes.

Speaker Details

Full name

Haroon Ahmed

Job Title

Vice President R&D

Company

BMC Helix

Speaker Bio

Haroon Ahmed is the Global VP of Value & Solution Engineering and Innovation at BMC Helix, leading worldwide teams that shape the future of service and operations management. With over two decades of experience across BMC, Broadcom, CA Technologies, HP, and Oracle, he has driven large-scale innovation in AIOps, observability, ITSM, and cloud-native platforms. Haroon is recognized for uniting technical depth with customer-centric value strategies, pioneering Agentic AI adoption, and guiding global organizations through complex IT transformation. Based in Canada, he continues to redefine how enterprises achieve resilient, intelligent, and automated digital operations.

Speaker Details

Full name

Omair Zaman

Job Title

Director, EMEA Strategy & Transformation

Company

BMC Helix

Speaker Bio

Omair Zaman is a seasoned regional sales leader with over a decade of experience driving digital transformation across the Middle East, Africa, and emerging markets. He currently serves as Director, EMEA Strategy & Transformation at BMC Helix, where he enables organizations to become digital enterprises through BMC’s market-leading automation and IT management solutions. Omair brings deep expertise in Digital Business Automation, enterprise software, and large-scale transformation programs. His career spans leadership roles at Automic (CA Technologies), ORSYP, Riverbed Technology, and OPNET, where he successfully led high-growth regional sales initiatives and strategic enterprise engagements.

Speaker Details

Full name

Erdem Sahin

Job Title

Regional Sales Manager

Company

BMC Helix

Speaker Bio

Erdem Sahin is the Regional Sales Manager at BMC Helix, driving partner-led growth and customer success across Türkiye, Azerbaijan, Qatar, and Pakistan. With 20 years of experience spanning technology, consulting, and entrepreneurship, he has delivered transformative results at BMC Helix, Mastercard, SAP, and Accenture. Erdem is recognized for building high-impact partner ecosystems, enabling digital transformation, and advancing AI-driven strategies that help organizations achieve resilient, automated operations. Based in Dubai, he combines a passion for innovation with a commitment to empowering enterprises to thrive in the era of intelligent automation.

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