Arcana Info appointed as a Field Services Delivery Partner by Oracle

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28th December, 2017: Arcana Info announces its delegation as a Field Services Delivery Partner by Oracle. This partnership status demonstrates Arcana Info’s dedication and broad experience working with Oracle technologies.

Arcana Info, an esteemed member of Oracle® PartnerNetwork has now also been chosen as an authorized Field Services Delivery Partner (FDP) for Oracle in Pakistan. This partnership is a mark of excellence signifying the company’s in-depth experience working with Oracle’s technology.

This partnership serves as an exceptional achievement and signals momentous growth for a company that has established its presence in the tech industry only a few years ago and it stands for countrywide service delivery symbolizing Oracle’s utmost trust in Arcana Info’s commendable services.

Team Arcana has years of experience in deploying and integrating Oracle’s technological solutions in various sectors which can be witnessed since Oracle’s early years in Pakistan. Close associations and working bonds with Oracle Pakistan as well as decades of success tales using Oracle’s solutions, Team Arcana is without doubt a reliable choice for a Field Services Delivery Partner.

Mr. Amin ul Hafeez, CEO Arcana Info is enthusiastic about the new status and is determined to continue their strong relationship with Oracle: “We are very excited to have achieved this partnership status in only a very short matter of time and hope to continue to maintain our key strategic alliance with Oracle in the future”.

About Oracle

Oracle is a global computing and enterprise technology giant. With presence in 150+ countries, Oracle is redefining the way businesses operate and communicate across borders. Oracle partners with talented technical resources and certifies experts that enable it to deploy its solutions.

About Oracle PartnerNetwork

The platform through which Oracle recognizes its global channel partners and awards them certifications to sell its products and solutions to businesses. For more information click here

As a field services delivery partner Arcana Info intents to provide quality system installations and provide superior guidance to clients relevant to the entire Oracle product stack including hardware and software configuration, database development, cloud infrastructure, security products and more. Arcana Info can competently resolve service requests of all manners through its highly qualified skill force possessing extensive technical background and dedicated to responding to customer requests according to Oracle support policies.

While Oracle’s Gold partnership status allowed Arcana Info to certify its resources with state-of-the-art technology and offer a range of services and solutions to enterprises of all sizes, through Field Delivery Partnership, Arcana Info, on behalf of Oracle is authorized to provide technical services to customers involving onsite hardware replacement and constructing complex architecture that includes Oracle technology.

Mr. Farrukh Alvi, COO Arcana Info feels that this partnership will position Arcana as a leading IT solutions partner for businesses: “I am extremely proud of the competency and skills that Team Arcana possesses and as a FDP we can increase our expertise and provide support in the areas of Engineered Systems, Cloud, Security, EMS and nonetheless Big Data & Analytics”.

About Oracle Field Delivery Partnership

Oracle Field Service partnership program aims to increase profitability by automating the process of sending out technicians for support service calls in various locations. It is a part of the Oracle E-Business Suite and provides a centralized control mechanism for field service activities to increase productivity and consequently reduce costs. It also aims to diagnose any symptoms and resolve issues and if needed send out field service personnel in time for increased customer satisfaction. For further information click here.

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