Telecommunications

Optimize your IT resources and investment and push services to market faster than the competition with an agile, dependable architecture.

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Overview

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Solutions

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Case Studies

Overview

In a well-penetrated industry where speed and agility defines the success or failure of every move you make, how do you assure that you remain at the forefront? Having a strong footprint of successes in the telecom industry, Arcana Info is proud to be a key enabler for global telecom giants for development, deployment and integration.

 

Optimize critical processes such as billing, customer and order fulfilment and vendor management and devise an IT-powered engine for your telecom organization that is smart, agile and at pace with the industry.

 

Our seasoned architects and consultants work with our clients to devise mission-critical solutions. We have worked extensively with leading national and international carriers on application security authentication, BSS application integration, business continuity and disaster recovery, compliance and more.

Solutions

Bringing value for telecom operators, integrated communications providers and carriers, Arcana can help with a range of IT-enabled telecom solutions, including:

OSS/BSS Integration

Bringing value for telecom operators, integrated communications providers and carriers, Arcana can help with a range of IT-enabled telecom solutions, including:

Business Intelligence & Data Analytics

Drive campaigns, procedures and decisions backed by insightful data that mitigates risks and optimizes business outcomes. Deploy powerful business intelligence, machine learning and analytics for marketing, CRM, customer profiling and more for outstanding performance.

Governance, Risk Management & Compliance

Arcana helps carriers, wireless services providers NEPs, managed services providers and other telecom companies comply with statutory requirements for quality, infrastructure availability, IT architecture and other best practices. Leverage the experience of our seasoned telecom architects and consultants.

Business Continuity & Disaster Recovery

Availability and dependability go hand in hand when it comes to the fast-paced industry of telecom. Devise your own business continuity strategy and develop a disaster recovery plan for your IT. Optimize people, processes and technologies and partner with Arcana for complete immunity against all disasters.

End-to-End CRM

Optimize every customer touchpoint, devices and channels and deliver the same experience every time, from billing to assistance and support. Arcana offers end-to-end capabilities for the world’s most complete CRM systems used by global telecom operators and service providers.

On & Off Site Support

Arcana helps carriers, wireless services providers NEPs, managed services providers and other telecom companies comply with statutory requirements for quality, infrastructure availability, IT architecture and other best practices. Leverage the experience of our seasoned telecom architects and consultants.

Case Studies